We are a team of designers, developers, and creatives who are passionate about creating beautiful and functional products.

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At Entropy Home, we are delighted to offer free standard shipping on all orders, with no minimum purchase required. We aim to process and ship your items within 1–3 business days from the date of order. Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor the delivery status directly.

We currently offer two shipping options:

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Standard Shipping – free of charge. Delivery times vary depending on location.
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Expedited Shipping – available for an additional fee. Select this option at checkout if you prefer faster delivery.
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Please double-check your selected shipping method at checkout and choose the one that best suits your needs.

Returns Policy

We want you to love your purchases. If for any reason you are not fully satisfied, you can return your items for a full refund or exchange within 30 days of receipt. Items can be returned as long as they don't affect secondary sales, in their original condition, and in the original packaging.

To initiate a return, please contact our customer service at contact@entropyhome.com, and we will guide you through the steps. We cover all costs associated with return shipping, ensuring a hassle-free experience for you.

Please Note:

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Custom-made items are only eligible for returns if they are defective.
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Refunds will be issued to your original payment method within 7–10 business days of receiving the returned item(s).
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Thank you for choosing Entropy Home. We are committed to ensuring that your experience with us is smooth and enjoyable.

This policy may be adjusted to better align with specific operational practices or customer service goals at Entropy Home.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@entropyhome.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@entropyhome.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@entropyhome.com.

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Product Details

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Frame: Kiln-Dried Hardwood, Handcrafted with Reinforced Mortise-and-Tenon Joinery
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Suspension: 8-Way Hand-Tied Spring System for Lasting Comfort and Support
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Leg Finish: Varies According to Fabric Color Selection
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Seat Cushion Options:
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- \n
  Standard: Foam Core Wrapped in Polyfiber
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- \n
  Feather-Down Upgrade: Foam Core Wrapped in a Blend of Down, Feathers, and Polyfiber
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Back Cushion:
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- \n
  Standard: 100% Polyfiber
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- \n
  Feather-Down Upgrade: Down, Feather & Polyfiber Blend
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Cushion Count: Varies by Frame Size (183cm and longer include 2 seat cushions)
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Upholstery: Fabric and Leather (Note: Dye lots may vary—components purchased at different times may not match exactly)
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Care Instructions:
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- \n
  Vacuum with upholstery attachment to remove dust
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- \n
  Rotate and smooth cushions regularly for even wear
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- \n
  Avoid direct sunlight to minimize fading
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- \n
  Professional upholstery cleaning recommended
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Enduring Craftsmanship, Tailored Comfort
Expertly built from kiln-dried hardwood, this sofa’s frame is handcrafted using time-honored mortise-and-tenon joinery—delivering enduring structure and artisanal integrity.

Traditional Suspension, Modern Ease
An 8-way hand-tied spring suspension ensures responsive support and durability, echoing the craftsmanship of heritage upholstery while offering modern-day comfort.

Custom Comfort Options
Choose between standard polyfiber-filled cushions or upgrade to feather-down for a softer, more luxurious sit. Back cushions mirror your seat selection, offering a plush, enveloping experience tailored to your preference.

Thoughtful Details
Subtle variations in leg finishes allow for seamless coordination with your upholstery. Cushions are tailored to size, and double-seat configurations begin at 183cm in width for a clean, symmetrical look.

Built to Age Beautifully
To maintain the quality and appearance of your piece, rotate cushions regularly and shield from prolonged direct sunlight. With proper care, this sofa will become a lasting centerpiece in your home.

","Product Details Frame: Kiln-Dried Hardwood, Handcrafted with Reinforced Mortise-and-Tenon Joinery Suspension: 8-Way Hand-Tied Spring System for Lasting Comfort and Support Leg Finish: Varies According to Fabric Color Selection Seat Cushion Options: Standard: Foam Core Wrapped in Polyfiber Feather-Down Upgrade: Foam Core Wrapped in a Blend of Down, Feathers, and Polyfiber Back Cushion: Standard: 100% Polyfiber Feather-Down Upgrade: Down, Feather & Polyfiber Blend Cushion Count: Varies by Frame Size (183cm and longer include 2 seat cushions) Upholstery: Fabric and Leather (Note: Dye lots may vary—components purchased at different times may not match exactly) Care Instructions: Vacuum with upholstery attachment to remove dust Rotate and smooth cushions regularly for even wear Avoid direct sunlight to minimize fading Professional upholstery cleaning recommended Enduring Craftsmanship, Tailored ComfortExpertly built from kiln-dried hardwood, this sofa’s frame is handcrafted using time-honored mortise-and-tenon joinery—delivering enduring structure and artisanal integrity. Traditional Suspension, Modern EaseAn 8-way hand-tied spring suspension ensures responsive support and durability, echoing the craftsmanship of heritage upholstery while offering modern-day comfort. Custom Comfort OptionsChoose between standard polyfiber-filled cushions or upgrade to feather-down for a softer, more luxurious sit. Back cushions mirror your seat selection, offering a plush, enveloping experience tailored to your preference. Thoughtful DetailsSubtle variations in leg finishes allow for seamless coordination with your upholstery. Cushions are tailored to size, and double-seat configurations begin at 183cm in width for a clean, symmetrical look. Built to Age BeautifullyTo maintain the quality and appearance of your piece, rotate cushions regularly and shield from prolonged direct sunlight. 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